FAQ

Yes, you can. Please inform us in advance before delivery, we can receive your goods and arrange consolidated shipment.

We will be closed from the first day to the seventh day of Lunar New Year. You are advised to arrange orders in advance.

Yes, our products support installation and stable operation in high-temperature environments.

Yes, our hardware products can adapt to low-temperature working conditions.

Sure, we support independent orders for spare parts.

Normally we will finish and provide complete design solutions within 3 working days.

We customize production strictly according to customer’s drawings, technical requirements and specified standards.

Yes, our technical team can carry out customized design according to your size specifications.

We have more than 16 years of experience in precision hardware development and production.

Our factory holds IATF16949 and ISO9001 quality management system certifications.

Around 30 professional staff including technical, production and QC team.

Yes, we have plenty of on-site production and finished product photos and videos for your reference.

It is about 5 kilometers away from many hotels in Songgang area.

Approximately 20 kilometers from Shenzhen airport.

It takes around 2 hours by car under normal traffic conditions.

Our factory is situated in Songgang Street, Bao’an District, Shenzhen, Guangdong, China.

Yes, we can provide corresponding free spare parts as agreed in cooperation.

The applicable age range for product operators is 18-70 years old.

We offer free samples, customers only need to bear the shipping cost.

We accept cash transfer (T/T). Other payment terms can be further negotiated.

We have no fixed MOQ, both small trial orders and bulk orders are acceptable.

We are a professional direct hardware manufacturer and factory based in Shenzhen, China, not a trading company.

The normal delivery cycle for formal orders is 10 days after sample confirmation.

We have 15 complete production lines to meet different order demands.